Xeserve includes server management services with all Virtual Private Server/Dedicated Server accounts. Our services go far beyond that of a typical provider both in our management and support features.
Our servers are delivered fully secured with a rich feature set including Cpanel and our Intial Setup Service. Our complete technical staff is on site 24 hours per day, 7 days per week. No matter the time of day or night.
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24x7 Server Monitoring Included
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60 Second Interval Monitoring, 10 Minute Reaction Guarantee
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Everything included in the Essential server setup
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Weekly System Health Checkups
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Weekly Security Audit
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Server-required 3rd Party Software Installations (ImageMagick, Urchin, GD Library, etc)
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Installation of various server needed components (PHP recompiles, Perl Modules, etc)
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25 Minute Average Response Times
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2.5 Hour Response Time Guarantee
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Operating System package updates
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Constant Security Patching & Software Updates
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Constant Kernel Upgrades
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Backend Server Upgrades - PHP, Apache, MySQL, etc
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